The Secrecy Scroll

Loreline ("We", "Us") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our hosting services. We are committed to complying with United States federal and state privacy laws.

We collect information to provide better services to our users:

• Personal Identity Information (PII): Name, email address, physical address, and phone number when you register an account.
• Payment Information: We do not store full credit card numbers. All payments are processed via secure third-party gateways (e.g., Stripe, PayPal). We only retain transaction IDs and billing records.
• Technical Data: IP addresses, browser type, and server logs used for security and fraud prevention.
• User Content: Data you upload to your hosted servers (websites, game saves). We do not access this content unless required for support or legal reasons.

Your data is used for the following purposes:

• To provision and manage your hosting services.
• To process transactions and send invoices.
• To communicate with you regarding service updates, downtime, or security alerts.
• To detect and prevent fraud, abuse, and security incidents.
• To comply with legal obligations.

We do not sell your personal data. We strictly limit data sharing to the following circumstances:

• Service Providers: Third-party companies that help us operate (e.g., payment processors, datacenter providers). These parties are bound by confidentiality agreements.
• Law Enforcement Compliance: We will fully cooperate with law enforcement agencies. We disclose user information upon receipt of a valid search warrant, subpoena, or court order that compels such disclosure.
• Emergency Circumstances: Notwithstanding the above, we may disclose information to law enforcement or emergency services without a warrant if we have a good faith belief that there is an imminent emergency involving danger of death or serious physical injury to any person requiring disclosure of information without delay.

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for all web traffic.
• Hashed passwords (we never store plain-text passwords).
• Regular security audits and firewall monitoring.

However, no method of transmission over the Internet is 100% secure. You are responsible for keeping your account credentials confidential.

We use cookies solely for essential functionality, such as keeping you logged into your billing panel ("Session Cookies"). We do not use third-party tracking cookies for advertising purposes.

Our services are not directed to children under the age of 13. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request disclosure of the categories and specific pieces of personal data we have collected.
• Request deletion of their personal data.
• Not be discriminated against for exercising these rights.

To exercise these rights, please contact us via the methods below.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at:

support@loreline.dev

Or open a support ticket via the Client Portal.